Question 1

What is digital signage?

Accepted Answer

Digital signage refers to the controlled use of networked screens to deliver timely, targeted, and visually compelling content in physical environments. The PRISM system enables those screen networks to display customised messages like image playlists, social media content, products and services adverts, news channels, awareness/educational content, and entertainment - all done and updated in a real-time manner.

Question 2

How much does it cost?

Accepted Answer

For less than the monthly DSTV subscription you get your own marketing platform inside your premises. Contact us for the exact pricing.

Question 3

What happens if Wi-Fi drops?

Accepted Answer

Every screen on the PRISM network is enabled for local caching, so it keeps playing your latest content even if the connection drops. Once the network is back online, the system syncs. automatically and further updates can be made.

Question 4

Do I need technical skills to run the screens and schedules?

Accepted Answer

Absolutely not. The PRISM managed service means you never have to worry about operating the system. We do all the setup, content configuration, uploading your playlists and scheduling. We also enable you to post your own content onto your screens via apps like Instagram, Facebook, YouTube, Websites, etc.

Question 5

Can I get a customised demo for my store(s)?

Accepted Answer

Definitely. Just capture your details in the "contact us" page, and request a demo.

Question 6

How do I know how many screens will work, where to place them and how?

Accepted Answer

No worries. We've got you with that implementation detail! We can plan your installation and optimal layouts with you.

Question 7

Do I get support after implementation?

Accepted Answer

Absolutely - guaranteed and reliable support! We trouble-shoot any issues remotely, and resolve all issues in no time. We also monitor your screens 24/7 remotely, so we will proactively send you alerts in case of issues e.g. offline screens.

Question 8

Can I manage multiple screens and in different locations / branches / stores?

Accepted Answer

Yes. Whether you have 1 screen or 100, they are all managed seamlessly and in real time. You can group screens and schedule content per each chosen location seperately.

Question 9

How many screens can I run?

Accepted Answer

You can run as many as your heart desires. The PRISM system allows for a vast number of screens on a single management system - your imagination is your only limitation.

Frequently Asked Questions

Answers before you ask.

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